Public Support Portal

Cyberlink Support Portal

• How to login and navigate the Customer Support Portal
• How do I reset the Support Portal password?

Frequently Asked Questions

• How to Unlock your Account
• How to Submit a Support Request/Ticket
• How to Reset your Password and Register for the Self-Service Portal
• How to Exit Full Screen Mode on the Virtual Desktop
• How to Create a Shortcut to the Virtual Desktop
• How to Update Applications

See all 7 articles

Citrix Sessions

• How to Put Citrix on Full Screen, and across Multiple Monitors
• How to properly End/Disconnect your session
• How to minimize Citrix and get back to the local desktop

Outlook\Email

• How to set-up your Outlook Signature
• How to add a logo/image to your Outlook Signature

Multi-Factor Authentication

• Duo Update Changes
• How to install and use DUO Authentication for Cyberlink ASP