Frequently Asked Questions
Based on previous customers being onboarded with us, we have compiled a list of Frequently Asked Questions that may help you with common changes and requests. See below and click on the topic you’re interested in learning more about.
- How to Unlock your Account
- How to Submit a Support Request/Ticket
- How to Reset your Password and Register for the Self-Service Portal
- How to Exit Full Screen Mode on the Virtual Desktop
- How to Create a Shortcut to the Virtual Desktop
- How to Update Applications
- How to Connect and Access your new Cyberlink Citrix Environment